Frequently Asked Questions

General

What hours do you operate?

We operate 24 hours a day for any plumbing, electrical and air conditioning services you may need attending to. Call us on 1300 350 330 to book an appointment or have a technician attend your plumbing, electrical or air conditioning emergency.

Where do you operate?

Just Flow operates throughout the Greater Sydney region. Our office is located in Sydney’s South West with our team facilitating services to Sydney CBD, Inner West, Eastern Suburbs, Sutherland Shire, Western Suburbs, Hills District and other locations.

What can I expect from my technician?

Our team are all highly trained with years of on-site experience. They will contact you prior to arrival, enter your home ensuring no dirt will come through your house, perform excellent repairs that will solve your issues, offer you complimentary house inspection as well as vacuuming the works area and leave it clean.

How can I use my coupon?

You can use your coupons by either presenting them to the technician who services you or alternatively mentioning your coupon deal upon booking an appointment with our staff.

Are your technicians qualified?

All our technicians are fully certified electricians, plumbers and air conditioning specialists. Our staff pride themselves in being reliable, fully licensed and well presented.

Plumbing

Do I need backflow testing?

Backflow testing is required at most commercial properties such as restaurants, shops, hotels, unit complexes and more. If you want to find out more call our helpful staff on 1300 350 330 and they will be able to assist you with your enquiries.

What is blocking my drain?

Our plumbers use a variety of high quality tools including cameras, water jetters and drain rods to establish what is blocking your drain. Following the assessment, plumbers will determine the best course of action and unblock your drain for you!

What if I have a plumbing emergency after hours?

Just Flow All Trades have emergency teams on standby 24 hours a day for all your emergency plumbing needs. Call our 24/7 hotline on 1300 350 330 and you will be directed to an emergency technician immediately.

My water pressure is running low, how can I fix it?

Water pressure can decrease due to a number of factors. Often it may be your faucet being blocked or the shut off valve being partially closed. Sometimes it is a more complex problem such as blocked pipes or water leaks. Get a technician to come and check out your system, identify the issue and solve the problem.

Electrical

When should I have an electrical safety check?

You should have an electrical safety check carried out by a Just Flow electrician:
+ When you have bought a property that have been previously occupied
+ If you are concerned due to potentially improper equipment installation
+ If you have not received an electrical safety check in over 5 years

If I have a small electrical issue should I attempt to fix it myself?

Fixing electrical issues with improper equipment and expertise can be extremely dangerous and can cause death. Don’t take the risk! Make sure to always hire a fully licensed and qualified technician who has experience. Even if you do carry out work on your home or commercial property, it may not pass inspection standards and will cause you problems if you try to lease, sell or operate your property for residential or business purposes.

Can you install equipment?

We can install a variety of lighting and electrical appliances, wire them to your home automation systems and complete all other electrical jobs. Our technicians will complete any job no matter how small or large.

What if I have an electrical emergency after hours?

Just Flow All Trades have emergency teams on standby 24 hours a day for all your emergency electrical needs. Call our 24/7 hotline on 1300 350 330 and you will be directed to an emergency technician immediately.

Air Conditioning

Do you sell air conditioning systems?

We supply a range of air conditioning systems for commercial, industrial and residential buildings. We carry out all installation start to finish as well as insulation and part replacement for all systems.

How often should I get an air conditioning service?

Normally a system service is recommended quarterly. However, some systems may require shorter or longer maintenance periods depending on the system. Always contact our helpful team to find out more information regarding your system servicing. Call 1300 350 330 to reach our technicians.

If my air conditioning system is older than 10 years, should I replace it or get it fixed?

If you have not received regular maintenance to your air conditioning system, it is likely that it may have received damage that would make replacement cheaper than repair. Contacting our experienced technicians will be the best way to find out what will work best in your
situation. Contact them on 1300 350 330 to receive instant help on all things air conditioning.

Do you do large air conditioning installs?

We have completed many jobs over the years for commercial, industrial, large residential and medical installations. These cover everything from massive commercial installs, basic back to back splits, mechanical ventilation systems and HEPA filter installation.

What if I have an air conditioning or heating emergency after hours?

Just Flow All Trades have emergency teams on standby 24 hours a day for all your emergency air conditioning and heating needs. Call our 24/7 hotline on 1300 350 330 and you will be directed to an emergency technician immediately.

Our 3 primary services are Plumbers Electricians & Air Conditioning/HVAC Services

We provide these services cost effectively without compromising quality

Call us to see for yourself 1300 350 330