How we work safely during Covid-19

Background

At of the start of 2020, the disease known as coronavirus or COVID-19 broke out in Wuhan,
China. The World Health Organisation declared it as a global pandemic putting all countries
around the world on high alert. This disease is considered to be dangerous and as such
necessary precautions must be taken to mitigate risk of transmission. The advice of the
Australia Federal, State and Local Governments is constantly updated and can be reached at
the following websites:


Department of Health

https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-
alert/coronavirus-covid-19-current-situation-and-case-numbers


Federal Government

https://www.australia.gov.au/

NSW Government

https://www.nsw.gov.au/covid-19

World Health Organisation

https://www.who.int/emergencies/diseases/novel-coronavirus-2019

Our Commitment

Just Flow Services is still operating both our normal service as well as our 24/7 emergency
service. Our trade services are vital to the health and safety of industries and homes around
NSW. As such we are declared essential workers and are operating to ensure we provide
vital services needed for Australian businesses and households.

We are constantly updating its operational policies to adhere to the Government
restrictions and advice. Additionally, we are ensuring to monitor the Department of Health
advice and review our processes accordingly. Our management teams and technicians are
briefed regularly on the ongoing updates that are occurring in NSW and across the nation.

We encourage all customers to assist us with helping minimise the risk of transmission.
For a staff member who has travelled anywhere from overseas:

  • The staff is required to cease attendance from work for 14 days and remain in
    government required quarantine
  • Staff must undergo testing as per government guidelines and gain a negative result before returning to work


For any staff member or any member of their family who have symptoms of COVID-19:

  • Staff are required to immediately receive testing and self-isolate for until negative result is received
  • If no symptoms are seen after 14 days staff do not require a medical certificate to return to work


For staff on site or in their offices carrying out their duties:

  • Staff are required to engage in social distancing procedures as recommended by Federal and NSW State Governments as well as Department of Health advice
  • Staff must limit exposure to customers on jobs, sanitise before and after jobs and clean work area thoroughly